Terms of Service

Using Sand + Fog’s Website

By accessing or placing an order through the Sand + Fog website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our site or services.

Account Eligibility and Responsibility

You must ensure your use of this site complies with all applicable U.S. laws. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. Please notify us immediately if you suspect unauthorized access.

Conduct Requirements

While using Sand + Fog’s website, you agree not to:

Engage in any unlawful activity.
Submit false or misleading information.
Interfere with site operations or security measures.
Upload harmful software such as viruses or malware.
Collect personal data from other users without authorization.
Copy or commercially use our copyrighted content without permission.

We reserve the right to restrict or suspend your access if misuse is detected, in accordance with applicable law.

Product Information Accuracy

Sand + Fog makes reasonable efforts to provide accurate product descriptions, photos, and specifications. However, actual products may vary slightly in appearance due to factors such as screen settings or manufacturing differences. We may update or correct information as needed.

Pricing, Availability, and Order Acceptance

All prices are displayed in U.S. dollars and may change without notice. Promotions and product availability are subject to change frequently. If an obvious pricing error or inventory issue impacts your order, we will contact you to explore options or cancel the order where legally permitted.

Submitting an order is your request to purchase at the listed terms during checkout. An order confirmation means we have received your order but does not guarantee acceptance. We reserve the right to refuse or cancel orders for legitimate reasons including payment problems, fraud suspicion, unavailability, or pricing errors as allowed by law.

Payment Terms

You agree to provide accurate payment and billing details. Your payment must be authorized and successfully processed before fulfillment. All transactions are also subject to the payment provider’s terms and security requirements.

Shipping and Delivery

Shipping methods, processing times, and delivery estimates are detailed in our Shipping Policy. Delivery times are approximate and may be affected by external factors beyond our control.

Returns, Refunds, and Cancellations

For detailed guidelines on returns, exchanges, cancellations, and refunds, please refer to Sand + Fog’s Return and Refund Policy. Nothing in these Terms limits mandatory consumer protections under applicable law.

Intellectual Property Rights

All original content on this website including text, graphics, logos, and images is protected by intellectual property laws. You may not reproduce, modify, or use any protected content for commercial purposes without prior authorization.

Third-Party Services

Some site features may depend on third-party platforms or services, which operate independently with their own terms and privacy policies. Sand + Fog is not responsible for the content, availability, or actions of these third parties.

Website Availability and Modifications

We strive to keep the site accessible and running smoothly but may experience interruptions due to maintenance, technical issues, or circumstances beyond our control. We reserve the right to modify or remove website features as necessary and permitted by law.

Disclaimers and Liability

The website and its services are provided in accordance with applicable laws. While we aim to provide accurate and timely information, we do not guarantee uninterrupted or error-free service. Where prohibited by law, we disclaim liability for indirect or consequential damages arising from site use.

Indemnification

You agree to indemnify Sand + Fog from claims or expenses related to your unlawful use of the site, violation of these Terms, or infringement of third-party rights, to the extent permitted by law.

Changes to Terms

Sand + Fog may update these Terms of Service as needed to reflect business changes or legal requirements. Revised terms will be posted on this page and become effective as required by law.

Governing Law

These Terms are governed by applicable laws relevant to your purchase and consumer rights. They do not exclude any mandatory consumer protections afforded by law.